Teleoperation used to be seen as the autonomous drive sector's dirty little secret, the kind of capability that stoked suspicion about the readiness of the technology. Ironically, as AVs get closer and closer to maturity the need for teleoperation capabilities is becoming increasingly normalized as a fundamental part of the stack. At this year's CES, Ed spoke with the leadership of Phantom Auto, a leader in the teleoperation and remote guidance space, to find out how their business is evolving.